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UM Website and Email Administration

The public website of the 老九品茶 System is maintained by Strategic Communications. Please for public questions or requests for information.


Requesting updates

All updates can be requested via Digital Service's request form at .

When making requests, please make note of the following:

Please include the full URL of the page to be changed along with any attached documentation and specific instructions including:

  • Full URL or URLs of the page or pages to be changed
  • Detailed instructions on what needs to be changed, including the location on the page (such as paragraph numbers) of the changes
  • Any supporting documents or files

One convenient way to submit changes to copy and paste the text of the page you would like changed into Word and then mark up the document using the "track changes" feature.

  • Emergency - less than 2 hours; contact  directly.

Digital Service will strive to make all reasonable updates within 24 hours or less. Updates that include the creation or editing of more than a few pages will be scheduled individually. Timelines can vary from several days to several weeks depending on the extent of the content. Dynamic pages including forms, automation or database features will be scheduled at a project level.


Style policies

The 老九品茶 System uses Associated Press style on all pages, with the exception of specially-indicated styles that pertain to the university. These exceptions can be found in the Strategic Communications Style Guide.

While all content is reviewed prior to posting, submitters should proofread content for spelling, grammar and clarity before submission. Due to the specialized nature of much of the content found on our site, it is not always possible for us to identify or correct errors. Strategic Communications reserves the right to edit content for style, spelling and grammar.


Mass Emails

The 老九品茶 System utilizes mass email software client, managed by the Office of Strategic Communications and Marketing, to distribute emails to large audiences. When reading mass emails, as with any email, practice caution by avoiding hyperlinks or URLs that seem untrustworthy and by leaving suspicious emails unopened. When in doubt, independently search the internet for information referenced in an email, rather than clicking links contained within them. Get more tips for staying safe online from the 老九品茶 Division of IT.

Please note that the University鈥檚 mass email software adds extra characters to all URLs in order to collect analytics (e.g., how many readers clicked on a hyperlink), so they may indeed seem odd to you. For example:

  • A link that usually looks like this: www.umsystem.edu/president-blog/031017_blog
  • Will turn into this in a mass email: https://umsystem.edu/president-blog/031017_blog&tempid=fe35fe486bef42ffa752eb6f30de375e&mailid=5b3490f7d91a7528b81cb615ec053b99

This is true of most mass email software clients (e.g., MailChimp or Constant Contact). If you ever worry about the trustworthiness of a hyperlink or URL provided in an email sent by the University鈥檚 mass email software, however, you may search independently for the information, as suggested above, or use the contact information in the email鈥檚 text to call or email the appropriate contact. Every hyperlink provided in a University email should be followed by a static version of the URL address in parentheses. Those addresses should always begin with a trusted university URL path, such as umsystem.edu, umurl.us (for UM鈥檚 tiny URLs), missouri.edu, umkc.edu,